Privacy Policy - Solution Clean Factory

Introduction

Solution Clean Factory ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our cleaning services or interact with our website within the United States.

Information We Collect

Personal Information: Name, email, phone number, and address.
Service Information: Location of services (residential or commercial), preferred schedule, and service type.
Payment Details: When applicable, we may process payments through secure third-party processors.
Usage Data: Website usage and interaction data collected via cookies and analytics tools.

How We Use Your Information

To schedule and perform cleaning services as requested.
To send service reminders, confirmations, or updates.
To improve our services and customer experience.
To respond to inquiries or customer support requests.

Information Sharing

We do not sell or rent your personal information. We may share information with trusted third parties strictly for the purpose of delivering services (e.g., background-checked cleaning staff, payment processors). We comply with legal requests as required by law in the United States.

Data Security

We use industry-standard security measures to protect your data from unauthorized access. These include secure data storage, SSL encryption, and limited access policies for personnel.

Your Rights

You may request access, correction, or deletion of your personal data by contacting us. We will respond in accordance with applicable privacy laws, including the California Consumer Privacy Act (CCPA) if applicable.

Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.

Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, contact us at: privacy@solutioncleanfactory.com